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24/7 ANSWERING SERVICE
Our exceptional phone answering services will be an essential part of your business’ growth. We provide top of the line customer support for a wide range of industries, always providing the best experience to your clients and ensuring that you never lose business by not being available to pick up the phone yourself.
WE HAVE YOU COVERED!!!
FLEXIBLE SOLUTIONS
Your customer support needs are unique. We build individualized solutions to give each of your customers an outstanding experience tailored just for them… YOUR BUSINESS – YOUR RULES.
DEDICATED CALL CENTER AGENTS
Looking for a true branded customer experience? Having your own dedicated operators offers personalized customer care solutions designed to reinforce your brand.
MULTI-CHANNEL CUSTOMER CARE
Opening up multiple communication channels gives customers more ways to connect with your business. Engage with your customers wherever they are – anytime, anywhere!
- TECHNOLOGY AND SECURITY
- APPOINTMENT SETTING
- E-MAIL RESPONSE
- SPECTACULAR SOLUTIONS
- ORDER TAKING
- CUSTOMER SERVICE
- DIRECT RESPONSE
WHAT MAKES AN EXCEPTIONAL ANSWERING SERVICE?
Please click on each one of our benefits to read more about it.
ALWAYS AFFORDABLE
It’s important for small businesses to minimize costs and maximize revenue. That’s why with our call center services, you pay for only what you use. We don’t mislead our clients, nor do we invent unnecessary charges. NO SURPRISES AND NO HIDDEN FEES!
ALWAYS SECURE
Our call center is ISO 27001 certified and PCI Compliant. With Express Answering Service, your information is always protected. Staff is not permitted to have cell phones or writing materials at their stations. In addition, we have multiple backups in case of power failure.
ALWAYS PROFESSIONAL
Kind, courteous service – that’s what Express Answering Service offers. We answer every telephone call with a smile and we pride ourselves on superior customer care. We’ll provide your clients with the same care and attention that you would if answering the phone yourself!!
ALWAYS CUSTOMIZABLE
Other call centers may offer standardized service revenue that they expect their clients to fit into. It is our responsibility to customize our answering services to you so that it is always tailored to the specific needs of your business. If you can dream it, we can do it.
ALWAYS EXPERIENCED
We train our staff twice as long as the 15 day industry standard. You will also have personal access.
ALWAYS FREE FOR THE FIRST TWO WEEKS
If you give us a try, you have nothing to lose and will gain a sampling of our professional center! With our 2 week trial, you will see why our system works!
ALWAYS PROMPT
Timing is everything. Missed phone calls equal lost revenue. That’s why your inbound calls will be answered in 3 rings or less.
ALWAYS EVALUATING
Our customer service team is continuously checking for call quality and operator efficiency.
ALWAYS AFFORDABLE
It’s important for small businesses to minimize costs and maximize revenue. That’s why with our call center services, you pay for only what you use. We don’t mislead our clients, nor do we invent unnecessary charges. NO SURPRISES AND NO HIDDEN FEES!
ALWAYS SECURE
Our call center is ISO 27001 certified and PCI Compliant. With Express Answering Service, your information is always protected. Staff is not permitted to have cell phones or writing materials at their stations. In addition, we have multiple backups in case of power failure.
ALWAYS PROFESSIONAL
Kind, courteous service – that’s what Express Answering Service offers. We answer every telephone call with a smile and we pride ourselves on superior customer care. We’ll provide your clients with the same care and attention that you would if answering the phone yourself!
ALWAYS CUSTOMIZABLE
Other call centers may offer standardized service revenue that they expect their clients to fit into. It is our responsibility to customize our answering services to you so that it is always tailored to the specific needs of your business. If you can dream it, we can do it.
ALWAYS EXPERIENCED
We train our staff twice as long as the 15 day industry standard. You will also have personal access.
ALWAYS FREE FOR THE FIRST TWO WEEKS
If you give us a try, you have nothing to lose and will gain a sampling of our professional center! With our 2 week trial, you will see why our system works!
ALWAYS PROMPT
Timing is everything. Missed phone calls equal lost revenue. That’s why your inbound calls will be answered in 3 rings or less.
ALWAYS EVALUATING
Our customer service team is continuously checking for call quality and operator efficiency.
OUR PRICING
READY TO START YOUR FREE TRIAL?
Contact us for more information
*Fail in love with our call answering service with our 14 Day FREE trial*
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CONTACT US
5499 N. Federal Highway, Suite H
Boca Raton, FL 33487
Express Answering Service/
Division of Biscayne Marketing
866 769 2327
INDUSTRIES
Construction
Health Care
Transportation
Services
Legal
Financial
IT & E-Commerce
Local Answering
